Choose a room, pick your date and time from the calendar, review the price breakdown, and submit. You can continue as a guest or sign in — no account required to start.
FAQ
Clear answers before you book.
This page covers the booking rules people ask first: how reservations work, what to bring, how guest checkout works, and what to know about rooms, equipment, and staff support.
Hours & location
When and where we are open
Operating days
Wednesday, Thursday, Friday, and Saturday only
Hours
12:00 PM – 8:00 PM each operating day
Address
2525 36 St N, Lethbridge, AB T1H 5L1
Phone
403-393-8857
Booking basics
Before you reserve
Sessions run in 1-hour blocks with a maximum of 5 hours per day per account. Minimum booking is 1 hour.
The Hub is open Wednesday through Saturday. Bookings outside those days are not available — the calendar will only show slots on operating days.
Yes. If a room has staff options available, you can add a sound engineer, photographer, or other support during booking and see the updated price before you confirm.
Booking rules
How reservations are approved
Availability
Bookings are based on open room times and confirmed room setup
Required details
Select your space, date, time, and user category before checkout
Payment
Full payment is required before the session begins
Special projects
Projects with unusual setup, staffing, or access needs may require approval
Guest booking
Book without creating an account
Yes. On supported booking screens, you can keep going as a guest and enter only your name and phone number to complete the reservation.
It gives the team a reliable way to confirm details, follow up if a timing issue comes up, and help with your booking faster.
Yes. Guest bookings still create a booking record so you can review the reservation details and keep moving without a full account setup.
Arrival timing
What to expect when you show up
Plan to arrive 10 to 15 minutes early so you have time to check in, unload gear, and get settled before your session starts.
Late arrival still counts against the booked time. Arriving early is the safest way to make sure you get the most from your session.
Bring your files, drives, reference tracks, and any specialty gear you need. The room pages should help you match the space to your project.
Rates and deposits
What you pay and when
General public rate
$100/hr for the room
BIPOC community member rate
$75/hr for the room
Artist member rate
$50/hr for the room
Deposit — space only
$20 due at booking. Deposits are non-refundable after checkout.
Deposit — with engineer
$20 due at booking. Cancellations do not return the deposit.
Late cancel or no-show
Deposit is not refunded. Late arrival or early departure is charged for full booked time.
Rooms and staff
What matters before you choose a space
Check the room page for the best use case, capacity, and photo set so you can pick the space that matches your project.
Yes, as long as you stay within the room capacity shown on the room page and keep the session comfortable for everyone.
Add staff support when you want help with setup, room guidance, or a more hands-on session. If the room offers it, the booking flow will show it clearly.
Equipment
Before you use studio gear
Check the room page for the available setup, then bring your own files, drives, references, and specialty gear for the session.
Equipment rentals may require a credit card authorization and signed usage agreement before use.
Users may request a service engineer for podcasting, sound, photography, video, branding, or other production support, depending on availability.
Membership
Who qualifies for reduced rates
Your user category determines your hourly rate. Contact the team to apply or confirm your category.
Artist Member
Working artists — $50/hr
BIPOC Community Member
BIPOC community members — $75/hr
Venture Member
Entrepreneurs and ventures — $50/hr
General Public
Open to everyone — $100/hr
Still unsure?
Send the team your question and book once you are ready.
The fastest path is usually to browse the room, review the FAQ, and then use the Contact page if you need a custom answer before reserving.
General inquiries
lethsmakeithappen@bipocfoundation.org
Coordinator
lethscoordinator@bipocfoundation.org